Refund Policy

RETURNS

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Our return policy is 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange..

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only replace defective or damaged items. If you need to exchange it for the same item, email us at sales@northernballer.ca

Shipping

You will be responsible for paying your own shipping costs for returning your item, unless it is defective. Shipping charges are not refundable.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.